Как не успях да стана клиент на Глобул

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Изтича ми договора и защо не си сменя оператора да видя по-добре ли е, казвам си аз. Последните 3 години плащам сериозни пари на Мтел, може би Глобул ще за заинтересовани да ме придобият. В замяна очаквам нещо, поне малко по-добро.

Значи имам съвсем минимални изисквания: iPhone 5s, нормална тарифа и лизинг. Може да е каже, че Мтел предлагат и трите, но нека видя Глобул.

Понеже съм сдружник във фирма с 10 телефона в Глобул, решавам, че няма да е трудно. Влизам в офиса и любезно момиче ми обяснява, че:

  1. Мога да прехвърля картата си от Мтел, но няма да получа iPhone 5s, защото го няма за клиенти с под 12 карти на фирмата си.
  2. Клиенти до 10 карти се обслужват в офиса, а тези с над 12 в отдел корпоративни клиенти. Аз съм 11-ия в нашата фирма и никой отдел не ме иска.
  3. След като все пак корпоративни клиенти ме поемат, искат да прехвърля поне 4 номера от Мтел към тях, за да ми дадат специални условия за iPhone 5s. Питам имат ли неспециални. Имат, но жената не ги знае и ме прехвърля към отдел Клиенти.
  4. Отдел клиенти любезно ми казват, че с радост ще ме приветстват в мрежата на Глобул срещу 1500 лв за нов iPhone 5s. Не знаят дали е отключен или заключен. Трябва да проверят. В Мтел същия телефон без договор е 1333,25 лв. И за разлика от последните не предлагат лизинг. Тъпо.

Като цяло на въпроса ми ще получа ли по-добри условия от Мтел, никой не може да ми отговори. Отивам на крака и им предлагам 2 години от живота си, а те нямат оферта за мен.


Решението: Оставам в Мтел на безсрочен договор, докато някой оператор не се сети да предложи нещо свестно или самите Мтел предложат по-добри условия на бизнес клиентите си. Но пасивността на Глобул, определено няма да им помогне.

47 comments

  1. Юлиян Москов · February 19, 2014

    Какво да правим и аз съм един от многото ужилени от Глобул. Плащам си картата не ползвам за да се оттърва като дамата тук но като едни просяци се каскънят за 6 лева. Питах ги може ли да се препозиционира домашната им услига казаха да. Е то сега пробвах като почнаха да ми обясняват как не можело какво пишело в договора и как няма да стане , ами да като са им допотиопни технологиите как да стане та БТК жичните променят позицията но на безжичен домашен те не могат. Поне имаме тема да се посмеем с колегите. Останаха ми още 9 месеца и бай бай. Където и да си ще си по добре от тях.

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